How to Request a Service Call

You may request a service call by submitting the form below. You may also contact the office directly by phone at: 207-846-3350 opt. 3 . Our normal business hours are:

  • 8 a.m. to 5 p.m.- Monday through Friday.
  • On-call technicians are also available 24/7 to assist with emergencies outside of normal office hours.

Someone will review your request within one business day. We will reach out to you with the contact information that you provide to confirm your appointment time and date or to gather additional information.

Request Service

Contact Name(Required)
Customer Number or Central Station Number
If applicable please enter your business name
Site Address(Required)
Please enter the address of your site needing service
Please enter the best phone number to reach you
Please describe the nature of your service request and any additional details.
If you wish to include any images of the site or system needing service please do so here.
Accepted file types: jpg, jpeg, png, gif.
The office will attempt to contact you within 1 full business day. For emergency service please call the office or the "on call" technician directly at 207-846-3350. Please do not use this form to acknowledge an alarm or to cancel a dispatch. Please do not use this form for service requests requiring immediate attention.