Headquarters · Falmouth, Maine

Security systems and fire alarms, run out of Falmouth

Our head office sits at 325 US Route 1 in Falmouth, about ten minutes north of downtown Portland. It has been the base for Cunningham's Maine work since 1983 — design, installation, monitoring, and the service calls that come afterwards.

Vans and technicians leave from this lot every morning. If you would rather talk to somebody across a table than fill in a form, you can do that here too.

A marked Cunningham Security Systems Subaru and a ladder-equipped service van parked outside the Falmouth office
Service vehicles in the lot at 325 US Route 1.
Finding us

Three things to look for

You will see the sign from Route 1 without hunting for it. The part worth knowing before you get here is the lot — it runs one way, so there is a right end to turn in at.

The sign

Hard to miss from the road. Our logo and phone number are on the top panel with Saco Bay Physical Therapy underneath, and the street number is right on it: 325 US Route 1.

Roadside sign at 325 US Route 1 showing the Cunningham Security Systems logo and phone number above a Saco Bay Physical Therapy panel
The sign at the driveway entrance on US Route 1.

The north entrance

There are two drives and the lot runs one way. Come in at the north end — the drive at the south end is the exit. Once you are in, park anywhere. There is plenty of room, and no meters or street parking to deal with.

The Cunningham Security Systems building at 325 US Route 1 in Falmouth seen from the parking lot, with the roadside sign and marked vans in the background
The building and lot, looking in from the entrance drive.

The door — ring the bell

Our entrance is the glass door with the logo and the hours on it. It is locked, which you would probably expect from a security company. There is a doorbell. Ring it and somebody will come let you in.

Cunningham Security Systems glass entrance door with posted hours, phone number and a notice asking visitors to ring the doorbell for service
Hours and phone number are on the glass. The bell is to the right of the door.
Contact

Cunningham Security Systems, Falmouth

Before you come in

You do not need an appointment during office hours — somebody is always at the desk. But if you want a particular person, ring ahead on (207) 846-3350. Technicians and salespeople are usually out on jobs, and it is a wasted trip if the one you want is in Brunswick.

If you are asking about a system that is already in the building, bring photos of the panel and the keypad, or an old contract or inspection report. That gets you a straight answer in one visit instead of three.

Office hours and monitoring are different things. Alarm signals are handled around the clock; the desk runs weekdays, eight to five.

Inside

What is actually behind that door

Not a call centre and not a storefront. It is an operating branch: a room to sit down and design a system in, and shelves of the parts that make a service call finish the same day.

Conference room at the Falmouth office with the Cunningham Security Systems logo on the wall, an oval table and seating for eight
The conference room seats eight. If you are specifying a system for a building, this is where the drawings go on the table.
The Falmouth conference room seen from the doorway, with a wall-mounted display, whiteboard and conference phone
Display, whiteboard and a conference phone, so people who cannot get to Falmouth can still be in the meeting.
Stock shelves at the Falmouth office holding boxed cameras, fire alarm devices and cable
Cameras, fire alarm devices, cable and batteries held on site. This is the unglamorous reason a repair sometimes happens today.
Where this office works

Greater Portland, southern Maine, and inland

Falmouth is the closest office for most of southern and central Maine. Greater Portland is routine daily work. Further out, how far we travel depends on the size of the job more than the mileage — a commercial fire alarm install justifies a drive that a single keypad swap does not.

Greater Portland

  • Portland
  • South Portland
  • Falmouth
  • Westbrook
  • Scarborough

Southern coast

  • Saco
  • Biddeford
  • Kennebunk
  • Brunswick

Inland and central

  • Lewiston
  • Auburn
  • Augusta

By county that is Cumberland, York and Androscoggin routinely, reaching into Kennebec, Oxford, Franklin and Somerset depending on the project. Midcoast and central Maine are also covered from our Wiscasset office, and the New Hampshire Seacoast from Portsmouth. Not sure which is closest? Call any of them and we will sort it out.

See our full service area across Maine, New Hampshire and Massachusetts →

Commercial fire alarm

On Portland's approved list

The City of Portland publishes a list of fire alarm companies approved to work on commercial systems in the city. Cunningham is on it. If you manage a building in Portland, that list is worth checking before you hire anyone — it is the quickest way to avoid a contractor whose work the city will not sign off.

City of Portland approved fire alarm companies →  ·  Maine Office of the State Fire Marshal →

On a commercial job we handle the site review and design, drawings and permits where the authority having jurisdiction requires them, installation and programming, acceptance testing with signal verification, then the inspections and service afterwards. More on Portland fire alarm systems and fire alarms across Maine.

Design

Why the address changes the system

A Portland storefront, a Falmouth house and a camp that sits empty from October to May should not get the same package. Three cases we see constantly.

Coastal and seasonal homes

The devices that earn their keep on an empty house are the quiet ones: low-temperature alerts, water sensors under the boiler and behind the washer, and a cellular path that survives the broadband going down in a storm. Cameras and remote arming matter more when nobody is there to notice.

Portland-area businesses

Restaurants, retail, offices, medical and multifamily buildings usually need intrusion, video, access control and fire working as one system rather than four things bought from four people. Partitions and schedules matter as much as hardware.

Older and altered buildings

Additions, renovations, legacy wiring and whatever the last company left behind. This is where an on-site look beats a phone quote — often most of the existing equipment can stay and only the communicator changes.

Services

What this office installs and services

Home security systems

Intrusion, monitored smoke and CO, water and low-temperature detection, app control.

Commercial security systems

Built around how the business actually opens, closes and staffs up.

Maine fire alarm systems

Design, permitting, installation, testing and the service that follows.

Fire alarm inspections

Scheduled testing, device records and written deficiency reports.

Security cameras

Indoor and outdoor, doorbells, cloud or local recording, analytics.

Access control

Doors, credentials, schedules and a record of who went where.

Alarm monitoring in Maine

Signal handling for security, fire, CO and environmental devices.

Home automation

Locks, lights, thermostats and garage controls alongside the alarm.

Taking over an existing system

What can stay, what has to go, and what it costs to find out.

Questions

About this office

Is the front door locked?

Yes. We are a security company, so the entrance is on access control. There is a doorbell beside the glass door — ring it during office hours and somebody will let you in. Hours are printed on the glass.

How do I get into the parking lot?

There are two drives off Route 1 and they run one way. The north drive is the entrance and the south drive is the exit, so turn in at the north end. Park anywhere once you are in. Our entrance is the glass door with the Cunningham logo on it.

Is this the Portland office or the Falmouth office?

Both names describe the same building. The address is 325 US Route 1 in Falmouth, immediately north of Portland, and it is our headquarters. We call it the Falmouth office so the address stays unambiguous, but it is the team that covers Portland.

Which number should I call?

(207) 846-3350 reaches this office directly and is the better number if your property is in Maine. (800) 564-8273 is the company-wide line and will route you wherever you need to go.

Do you cover my town if it is not listed above?

Often. The towns named are where we work most, not a boundary. Tell us the address and the job and we will say yes, no, or which of our other offices is a better fit — we would rather do that than send someone two hours for twenty minutes of work.

Is 24/7 monitoring the same as 24/7 office hours?

No. Monitored alarm signals are handled around the clock. The office runs weekdays, 8:00 a.m. to 5:00 p.m., and scheduled service happens in those hours unless it is urgent.

Come in, or just call

Tell us about the property and what you are trying to protect. We will tell you what makes sense, what it costs, and whether this is the right office for the job.