What do I do if I have questions about my bill
We want to ensure the accuracy of all billing, so [...]
How do I navigate your Central Station call tree (Option 1 when you call Cunningham Office)?
If you call the Cunningham office and press option 1 [...]
How do I reach a technician in an after-hours emergency?
To reach a technician after hours, call our office, press [...]
What is the difference between “away mode” and “stay mode”?
Stay mode only arms perimeters like doors, windows. Away mode [...]
Can I change my device batteries myself?
It is possible to change your own sensor batteries. However, [...]
What does it mean to put system “on test”?
When your system is put “on test,” Central Station is [...]
What type of battery does my panel use?
Many residential systems use a 12-volt 7 amp hour battery. [...]
How do you silence a false alarm?
If you alarm sounds and you realize it’s a false [...]
