Connected home security
Check and control your home security remotely
Forgot to arm the system? Need to let someone in? Cunningham Security can help you manage a compatible home alarm from your phone, with selected device controls, clear permissions and notifications that fit your routine.
Ask about remote access Call (207) 846-3350
We assess new and existing systems across Maine, New Hampshire and Massachusetts. The right setup depends on the panel, communicator, connected equipment and service plan—not simply on whether you have Wi-Fi at home.
What would you like to do from your phone?
Check and arm the alarm
View the reported system status and send supported arming commands. Before arming, check open doors or windows and understand any bypass warning. After sending a command, confirm the updated status rather than assuming the request succeeded.
Manage a visitor's access
On supported equipment, manage a person's alarm or lock code and choose appropriate permissions. A cleaner who needs one door does not automatically need access to cameras, account administration or every connected device.
Control connected equipment
Selected locks, lights, thermostats and cameras can be available through a compatible service. For coordinated routines, shades or broader entertainment controls, explore our home automation services.
Receive useful updates
Choose events that matter: an arming reminder, a selected access event or an environmental condition from an enrolled sensor. Alert types and settings depend on the equipment and subscription.
"I live a bit off the beaten path and often arrive home late at night. It's always a comfort to drive into a lighted yard and entrance..."
Phone alerts and professional monitoring have different jobs
A phone notification gives you information. Professional alarm monitoring provides a staffed response process for alarm signals covered by your service. An app, a camera view or a routine door-opening alert does not by itself establish that a monitoring operator will receive an event or request emergency help.
For an Alarm.com-connected account, Alarm.com distinguishes customer notifications from the monitoring station call list. Tell us when emergency contacts change, even if you have already edited app recipients. We can explain which events are monitored and which are for your awareness.
Give each person the right kind of access
| Setting | What it controls | Practical check |
|---|---|---|
| App or website login | Remote viewing, commands and account permissions. | Use a separate login for each person who needs it; restrict privileges to their role. |
| Panel or lock code | Local operation of supported equipment. | Confirm exactly which doors or alarm functions a code operates. |
| Notification recipient | Who receives selected app, text or email updates. | Test delivery and remove recipients who no longer need the information. |
| Monitoring contact | Who the monitoring center attempts to contact under the account's response instructions. | Update the provider directly; do not assume app changes synchronize. |
Alarm.com provides separate login permission levels. Use the least access a person needs, and enable two-factor authentication for remote accounts. When a house sitter or contractor finishes, review both their login and any local codes. A keypad or lock code does not necessarily authorize a person to cancel an alarm or change the monitoring account. Confirm the separate monitoring passcode and authority arrangements with your provider.
Choose alerts that lead to a useful action
A small number of well-chosen notifications is easier to act on than every door opening all day. For example, a scheduled arming reminder may help you notice an unarmed home before bed. A clearly named low-temperature sensor can tell a seasonal-home owner which area needs a local check.
Discuss who should respond if you cannot get to the property. A person watching a home in Maine from another state still needs someone who can investigate a water or heating issue safely. Our environmental protection service covers detection choices for that plan.
What happens when power or internet fails?
Compatible alarm equipment can use battery backup and an active cellular communication path to continue alarm reporting when home broadband is unavailable. The actual result depends on the installed system, battery condition, coverage and the outage. Ask us to identify the communication paths on your account.
Remote video, automation and alarm reporting may have different dependencies. A camera may need its own power and broadband even while a panel continues to communicate. A powered-down router cannot carry a remote command. We explain the distinction so an unavailable camera is not mistaken for proof that the entire alarm is offline—or that everything is still working.
Can your existing alarm be connected?
Sometimes a supported communicator or service change can add remote functions; other systems need different equipment. Send the panel model, a photograph of its label, your town and the features you want. Avoid sending passwords, alarm codes or account credentials through an ordinary enquiry form.
Make remote access useful for your household
Tell us whether you are starting with an existing alarm or planning a new system. We can review compatibility, the right account features and how access should work for the people you trust.
Already a customer and a command is failing? Note the message and affected device, then request service. Do not factory-reset the panel to solve an app problem. For account security habits, read our smart home security checklist.
